2/11/2022 0 Comments Open office 365 support ticketIf you have no idea what to choose, then choose N/A.Ĭhoose an option for " How severe is this issue?", this completely depends upon the impact that you have on your project with the issue that you are facing. In the Details tab, Choose your Support plan.Īs I am using Dynamics CRM 30 days Trial, I have Dynamics Online Support plan, hence I am choosing that.Ĭhoose an option for " Is the problem you're reporting related to a recent service change?" dropdown. In the Solutions tab, you can see the list of all available solutions for the problem you are facing.Ĭheck all of them, if it resolves the issue, then you can stop this process of creating a Support request. Select the required Environment from the Environment dropdown and Click on See Solutions. Provide the information regarding the problem in " Tell us what you need help with" textbox.Ĭhoose " Problem type" as Delete or recover an environment. Select an option in " What product were you using when the issue occurred?" dropdown.įor instance, I have an issue regarding Environment recovery and I am choosing " Dynamics 365 Customer Engagement". You can see the New support request screen. On the Center of the page " New support request" button. Login to Power Platform Admin Center ( PPAC) with valid credentials.Ĭlick on + New support request button on the ribbon. Now, I am going to create a Product ticket for this issue. ![]() OPEN OFFICE 365 SUPPORT TICKET TRIALMy Trial Subscription is Active and also I have a single trial environment, still I am getting this error. Issue: When I am trying to recover a deleted Environment, I got the below error. We will see a real scenario, where I got an issue when I am working on the Trial Instance. OPEN OFFICE 365 SUPPORT TICKET HOW TOThis article will explain how to create a Product Support Ticket for Dynamics 365/ Power Platform product issues. In this kind of situation, you need to raise a Product Ticket to understand the root cause and the resolution for your issue. In general, you might encounter Product issues with Dynamics 365 CRM or Power Platform.
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